Equinox Charter
Equinox Charter

Time-Critical Air Ambulance Services

Time Critical Medevac Services

Equinox Charter is a leading provider of medical evacuation and repatriation services, offering tailored solutions to support patients, families, insurance companies, and medical institutions. With extensive experience in this sensitive field, we ensure every mission is managed with the highest standards of safety, care, and efficiency.

Unmatched Access to Operators

At Equinox Charter, our network of trusted operators is one of the most extensive and versatile in the industry, giving us the ability to source the ideal solution for every mission. While EURAMI (European Aeromedical Institute) accreditation remains a valuable benchmark and priority for excellence in aero-medical care suppliers, we also recognise that quality and reliability extend beyond any single accreditation – those who  demonstrate exceptional capabilities, safety records, attentive service and medical expertise. This approach ensures that we are not limited by geographic constraints, aircraft availability, or accreditation alone, and can offer:

  • A broader range of aircraft options:From light jets and turboprops for short-distance missions to large, long-range jets capable of accommodating advanced medical teams and accompanying family members.
  • Flexibility to meet unique mission requirements:Whether a patient requires a neonatal incubator, cardiac support equipment, or a fully staffed ICU, we can identify the right operator and configuration for the specific case.
  • Global reach with local expertise:Our network includes operators from every corner of the world, allowing us to deploy solutions rapidly, even in remote or challenging locations.

 What This Means for You

  • Rapid Response:With access to such an expansive network, we can quickly identify and secure the most appropriate aircraft, medical teams, and support services. This agility is crucial for time-critical missions where every minute matters.
  • Tailored Solutions:Unlike other providers who are limited to working with a small pool of operators, we evaluate each case individually and offer options that are tailored to the specific medical, logistical, and financial needs of the mission.
  • Cost-Efficiency Without Compromising Safety:By having access to such a wide range of providers, we can compare and negotiate the best options, balancing cost-effectiveness with the highest standards of care and reliability.
  • Redundancy and Reliability:If an operator becomes unavailable for the required mission date, our extensive network allows us to find alternative solutions with minimal delays—providing peace of mind for families, medical institutions, and insurance providers.

Comprehensive Bed-to-Bed Service

We offer seamless end-to-end solutions that include:

  • Coordination of ground ambulancesat both departure and arrival points.
  • Medically qualified escorts, ensuring continuity of care throughout the journey.
  • Access to advanced medical equipmenttailored to the patient’s needs, such as ventilators, defibrillators, cardiac support pumps, or neonatal incubators.

This integrated service is designed to provide peace of mind for families, patients, and healthcare providers, ensuring the patient’s well-being from the moment they leave their location until they reach their final destination.

Cost-Efficiency Without Compromising Quality of Care

For families without adequate insurance coverage, we excel at sourcing the safest and most cost-effective solutions. By leveraging our network and expertise, we can assist in assuring financial constraints do not compromise the quality of care.

Round-the-Clock Support and Rapid Response

Our team operates 24/7, recognising that emergencies can arise at any time. We’re here to:

  • Provide immediate advice and guidance.
  • Offer rapid, transparent quotations to assist with swift decision-making.
  • Assist in deployment of aircraft, medical teams, and support services promptly to minimise delays.

Aircraft Options Tailored to Every Mission

Our range of aircraft ensures we can accommodate any medical or logistical requirement:

Light Jets ( e.g. Lear 35, Beechjet):

  • Ideal for short-range missions (up to 3.5 hours).
  • Fully configured for stretchered patients, ICU-level care, and accompanying medical staff.

Super-Midsize and Large Jets (e.g. Challenger series):

  • Perfect for long-haul missions (up to 7 hours).
  • Spacious cabins suitable for advanced medical equipment, patients, and accompanying family members.

ARGUS Certified Broker: A Trusted Industry Standard

Being an ARGUS Certified Broker means our operations are independently audited to ensure compliance with the most stringent aviation safety and service standards. This status guarantees that every mission is managed with the utmost professionalism, providing our partners and clients with peace of mind and the assurance that safety is at the forefront of all we do. For medical institutions and insurance providers, it means you’re working with a partner who prioritises operational excellence and client trust.

 

For Insurance Providers

As a partner to leading insurance companies, we understand the importance of balancing costs with quality of care. Our service ensures:

  • Rapid response times: We act quickly to source appropriate aircraft and teams, minimising delays.
  • Transparent pricing: Detailed cost breakdowns to aid insurance claims and approvals.
  • Global compliance: Adherence to the highest safety and operational standards, ensuring peace of mind for your policyholders.

Our team works closely with case managers and insurance coordinators to streamline communication and ensure seamless coordination throughout the process.

For Medical Organisations

With expertise in medical repatriation and emergency evacuations, we ensure:

  • Customised solutions: Every mission is tailored to your patient’s specific medical needs.
  • Access to advanced medical technology: From standard ICU equipment to specialised devices such as ECMO and neonatal incubators.
  • Experienced medical teams: We engage highly skilled aero-medical professionals trained to manage critical care in flight.

Time-Critical Cargo & Logistics Services

Working with trusted cargo operators globally, Equinox Charter also provide urgent cargo transport for medical companies, offering solutions for life-saving shipments, such as:

  • Medical equipment.
  • Pharmaceuticals, including temperature-sensitive products.
  • Laboratory samples.

Whether full charters or smaller shipments, we offer options to suit your needs.

 

On-Board Courier (OBC) Services

For smaller, urgent consignments requiring personal oversight, our On-Board Courier (OBC) service offers:

  • Handpicked Couriers: Trained in customs procedures and equipped to handle delicate or critical shipments.
  • Temperature-Controlled Solutions: For sensitive items like pharmaceuticals or lab samples.
  • Speed and Reliability: Utilising private charter or scheduled flights, we ensure your shipment arrives as quickly as possible.